SNOO Smart Sleeper Babywiege

Second Snoo bought (sold the first one). Have had great experiences with both my first born 2.5 years ago and now my newborn. It works great for soothing my baby, even getting a 4 hour+ strech of sleep at 4 weeks old. Hoping this will continue! :) App is easy to use ad the cot looks nice. Would highly recommend to those that can afford it. Has good resale value as well.

Obsessed doesn't even come close to describing what my husband and I feel towards the snoo - it is legitimately the best baby item we have purchased and worth every penny. Our baby sleeps so well, is safe and this is so comforting to us as first time parents - 100% recommend.

First problem is our own fault. We left it too late to purchase the Snoo (2.5 months when it arrived). Baby didn't accept it at all, even after 1 month of trying. We never got baby to sleep in Snoo.

2; It took us 2 days of troubleshooting to connect the Snoo to our wifi. We're not tech-dumb people, Snoo just refused to tell us the problem and the online help was of no help.

3; We really dislike that the white noise cannot be turned off. Horrible functionality. Why!?

4; We really dislike the Snoo's reliance on the app (trying to turn on the snoo and control it in a dark room without waking our light sensitive baby is impossible).

5; We really dislike that wifi is a must-have. We try to live with wifi turned off at nights and this makes it impossible.

6; We don't like that the Snoo button is always illuminated. Again; with a light-sleeping baby this bright point of light is not cool in an otherwise dark room.

We got a recommendation and tried it, as we wanted our son to sleep a bit more reliable. Within the first week we had the snoo sleeper and we used it with some success. As time passed by, the snoo sleeper was not able to calm our son and put him to sleep.

The reason might have been that we did not factor in the timing properly, but after we figured out his daily routine, we could put him to sleep anywhere.

The product and app was working flawlessly and the quality etc. is outstanding. The bed looks great, the materials are great and its really well engineered, but the secret to getting our baby to sleep well, was not noise or movement, but timing. May be snoo can engineer something withihn their app or may be work with glow (the app) as we did track our efforts and managed to figure out what was missing.

Pro tipp: your baby needs to rest in the snoo, before he shows signs of fatigue / sleepyness - at best he had a meal and fresh diapers. Work on your routine.

The snoo looks beautiful but could do with being a bit longer, Im not sure I will get 6 months out of it. My baby does like it and it definitely does help babies settle back if they are not waking for food or a pain/gas. However, when a reflux baby soils as much as they do, the snoo becomes an expensive ornament, in my case anyway. The crib cant be used without the sleep sac being engaged, understandable for motion but it cant be used as a stationary crib with sound. I would need to purchase about 10 sacs each size to make this work for me. The motion is enjoyable for my little one, but it does exasperate her vomiting, I need to use weaning mode mostly.

Customer service is great, with an offer of a call to assist me, but I didnt see the point, the sound cant be used without a sac in place. I was sent an mp3 track of it, but I would expect more for the price.